Travelers are attracted to small inns and if you plan to open one, you will have a ready market for it. Some travelers prefer small inns to large hotel chains. It is important to know why these certain travelers do prefer to stay at a bed and breakfast business rather than a glitzy hotel so you can capitalize on those factors. Find out what these travelers want from a smaller inn.
Most travelers prefer small inns to a 5 star hotel because of the price. There are some expensive B & Bs but most are more affordable than hotels. Tough financial times today make a bed and breakfast business even more appealing to travelers who are trying to cut down on expenses. Provide guests with clean surroundings, room and toilets at a more affordable price.
One thing that a bed and breakfast business can offer to travelers is a home-cooked meal that tastes better than hotel food. Breakfasts are also supposed to be free at a B & B. Dining at hotels can be quite expensive. If you decide to serve more than just breakfasts, you can offer cheap home-cooked meals for lunch and dinner. This will be more convenient for some travelers and make more money for you.
A well known characteristic of a bed and breakfast business is the homey ambiance. It's 'home away from home' reputation appeals to many travelers who find big hotels uncomfortable and unfriendly. As a bed and breakfast owner, you don't need to furnish your inn with expensive looking furniture. As long as you provide comfortable and clean accommodations, your clients would more or less be happy to stay at a B & B. Provide the comforts of home like television, magazines and books.
Many inns are known to give personalized service. Treat your customers like real guests. Be there to welcome them when they arrive and greet them with a genuine smile. You can even make some small talk if you have the time, that's something hotel staff can't do. Show yourself to customers at least once or twice a day and entertain them if you sense that they want company.
When you have house guests in town, it's typical to want to take them around town. Of course you wouldn't be expected to actually take customers around town but you can provide information about where customers can go to have fun. Recommend tourist attractions, restaurants and sports activities so they can have a more memorable experience staying at your place.
Let's say mountain biking is popular in your region, you can provide bikes for them to rent or borrow. If you have good museums around town, have museum passes available from your bed and breakfast business so customers don't have to line up for tickets anymore. Have a calendar with the whole year's activities and festivals so you can quickly recommend things to do.
It isn't hard to open a bed and breakfast or to run one, but it takes a bit of extra effort to make one more successful than others. Make your customer's stay memorable and you will surely see them back next season. Find more ways to make your bed and breakfast business stand out from the rest. Exceptional service and making your customers feel treasured will guarantee more customers in the future.
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