How to Engage Online Customers - 5 Tips
Businesses ability to force prospects to watch advertising is coming to a close. Newspaper readership is declining. People use Tivo or other DVRs to fast forward through commercials. Internet and satellite radio are increasingly commercial free. So companies need to seek out new ways to draw customers to them. The social web provides significant opportunities for businesses to engage potential customers. This article will give 5 tips for increasing customer engagement. Use polls to increase customer engagement. Many people will visit a web site every day just so they can participate in a poll, but this is especially true if a site is offering fresh content too. CNN is a favorite example. CNN offers interesting content that changes daily and a quick way to post an opinion. PollDaddy is one of the many options available for quickly and easily offering polls.FaceBook offers numerous ways to increase customer engagement. If you have a company "page", and you should, open your wall posts to allow others to post. Provide informative or entertaining wall posts on a regular basis and include a question at the end of the post. People will reply and you can start to build a Facebook community.
FaceBook Groups can build Internet community. FaceBook now offers a way to build groups. Like-minded people can come together and interact with groups. Groups also have a real time chat functionality, allowing you to hold online "events" to bring people together.
Add a bulletin board to your website and rel=nofollow [http://www.mars-west.com/services/]add community to your website. Community building is an excellent way to build traffic to your website. You need a minimum number of daily website visitors for this to work. But if you have web traffic and you're trying to build on it, this can be a great way to make your site a destination website. If your site is built in Wordpress, there are a variety of plugins that will add this functionality. There are also some free standing plugins and some excellent open source, freeware such as PHPBBS.
Let others promote themselves on your Facebook page. Many small businesses with a physical, brick and mortar presence, have bulletin boards that allow people to post community events. Why not allow something similar on your FaceBook page or even on your website. Those who visit to post things, may become your biggest fans. Giving out good will is free. And the good will you get back may be repaid many times over. If you provide an online destination that people want to visit, you will increase brand awareness, drive people to your website and engage your customers. Marketing and Research Services provides businesses with Web Strategy.Marketing & Research Services, (MARS) specializes in providing technology solutions to business problems. Whether you need to improve your web application's usability, conduct market research, drive more traffic to your web site, or create solutions to enterprise problems, we will provide you with strategic work that will bring a return on your investment. We specialize in SEO or Search Engine Optimization, Social Media Marketing or SMM, Content Marketing, and getting your business found by your potential customers. Visit http://www.mars-west.com to get a Free Consultation for how to increase customer engagement and build your business. Article Source: [http://EzineArticles.com/?How-to-Engage-Online-Customers---5-Tips&id=6007745] How to Engage Online Customers - 5 Tips
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